S.roy

Over 15 years of experience in Reporting and Advanced Analytics, Strategic MI reports, Service Delivery Management, CoE Management, Client Management, Operational Rigor, Strategic Planning, Operations Management, Project & Change Management, Hiring, Talent Management and Team Management
• Experience in BFS domain for Marketing/Risk/Channel Analytics, monitor product performance like Cards/Current Account/Personal Loans/Mortgages/Segments/Wealth etc using BI reporting tools like Base SAS, Cognos Insight, Web Trends, Business Objects XI R2, Oracle BI Answers (Siebel Analytics User Interface)
• Service Delivery: Ensure seamless execution of time bound deliveries, execute Governance meetings, Transitions, manage SoW, invoicing and change logs, Implement Operational Rigor, Protocols and Case Management System to streamline and optimize the operating